Effective date: November 7, 2024
Introduction Higuera & VanDerhoef PLLC (“us,” “we,” or “our”) is committed to safeguarding your privacy and protecting personal information shared via SMS and email communications. This policy explains how we collect, use, and protect your information when you engage with us.
What Information is Collected: We collect personal information directly from you, or from other sources such as publicly available data or partner organizations when you interact with us, submit forms, or engage in legal services. We collect personal information including but not limited to:
Use of Information: The information collected through phone call, email and SMS will be used for:
Information Sharing and Disclosure: We do not sell personal information. Data may be shared only with trusted service providers or government entities necessary to perform legal services or as required by law.
Data Security: We implement organizational and technical security measures to protect personal data. However, electronic communication, including SMS, is not fully secure. For sensitive case information, we recommend contacting us via phone call or email.
Data Retention: We retain phone call, email and SMS communication records as long as necessary for legal services or as required by law. Once no longer needed, information will be securely destroyed.
Client Rights: You have the right to:
Changes to the Policy: We may update this policy periodically to reflect regulatory changes or updates in our communication practices. We will notify you of any significant changes via email or SMS.
Contact Information: For questions or concerns regarding this privacy policy, please contact us at:
Introduction Higuera & VanDerhoef PLLC (“us,” “we,” or “our”) is committed to safeguarding your privacy and protecting personal information shared via SMS and email communications. This policy explains how we collect, use, and protect your information when you engage with us.
What Information is Collected: We collect personal information directly from you, or from other sources such as publicly available data or partner organizations when you interact with us, submit forms, or engage in legal services. We collect personal information including but not limited to:
- Name, phone number, and case-related details
- Date, time, and content of phone call, email and SMS messages for record-keeping
Use of Information: The information collected through phone call, email and SMS will be used for:
- Providing legal advice and services related to immigration matters
- Scheduling consultations and sending appointment reminders
- Responding to inquiries
- Documenting communications related to your case
Information Sharing and Disclosure: We do not sell personal information. Data may be shared only with trusted service providers or government entities necessary to perform legal services or as required by law.
Data Security: We implement organizational and technical security measures to protect personal data. However, electronic communication, including SMS, is not fully secure. For sensitive case information, we recommend contacting us via phone call or email.
Data Retention: We retain phone call, email and SMS communication records as long as necessary for legal services or as required by law. Once no longer needed, information will be securely destroyed.
Client Rights: You have the right to:
- Request access to your personal information
- Request correction or deletion of your personal information
- Opt out of SMS communications at any time by replying "STOP"
Changes to the Policy: We may update this policy periodically to reflect regulatory changes or updates in our communication practices. We will notify you of any significant changes via email or SMS.
Contact Information: For questions or concerns regarding this privacy policy, please contact us at:
- Email: [email protected]
- Phone: 206-607-6175